awwalboutique.com follows a transparent returns policy for all products bought from our online store / wassap auto broadcasts.
We have a very strict quality check done on all suits before they are shipped and we do not ship damaged products. Exchanges are case specific and will be decided by the support team on duly considering the complaint.
In case of non damaged products if the support team decides to go ahead for exchange then the amount will be adjusted in the new product price.
1.No Gaurantee and warrantee on Fabrics
In case of refund . / Exchange decided by the support team (government taxes and duties will be adjusted and charged accordingly) and customers should take a note of the following
We will consider only genuine cases for exchange and returns (Support team will take a call on the dispute/complaint / Issue raised by customer)
7) Pre Payed Orders are processed the very same day as a company policy.Pre paid orders cannot be cancelled once processed .Only exchange will be possible in case a client wants to update the order.Any updation of order post the dispatch of shipment will accrue to and fro shipping charges. In case a refund is processed by the support team it will be inclusive of To - fro courier charges, Payment gateway charges on debit and credit of amount and a cancellation fee of Rs 500 .
Jewellery – Jewellery Products are shipped only after they pass the quality check. Please note Jewellery Products have – No exchange, No Refund. We are not responsible for any breakage occurred during the transit.
Refund amount will be processed through the same mode of payment within 4-7 working days.
No Gaurantee and warranty is provided on jewellery Products.
- INTERNATIONAL ORDERS – we have a very strict quality check for domestic and international orders and ther are no refunds and cancellations possible for international customers. In case the team approves a refund the amount will be adjusted against
- GST (Goods and Services Tax @ 5%
- Payment gateway charges (CC Avenue & Razor pay )
- Flat Cancellation Penalty of Rs 500 (order holding Charges)
- For exchange the customer needs to ship back the product at his expense and the customer has to pay new shipping charges for the shipment of the exchanged product . (exchange depends on the availability of the stock).
- Kindly take a note that custom duty and charges if levied by the customs are to be borne by the customer.
- Kindly note in case of any kind of discrepancy with the received order the customers have to inform our customer care within seven working days.Issues reported beyond this time will not be entertained and we will not be held liable for it.
- Jewellery – Jewellery Products are shipped only after they pass the quality check. Please note Jewellery Products have – No exchange, No Refund. We are not responsible for any breakage occurred during the transit. We are not liable for any kind of refunds and exchange in Jewellery items.