Return Policy

awwalboutique.com follows a transparent returns policy for all products bought from our online store / wassap auto broadcasts.

DOMESTIC ORDERS

We have a very strict quality check done on all suits before they are shipped and we do not ship damaged products. Exchanges are case specific and will be decided by the support team on duly considering the complaint.

Awwal Boutique chooses Best of Pakistani Brands and is a Vendor between Pakistani Brands and Customers.Our Pledge is to Provide Best of Pakistani Suits in Best possible Rates by Choosing Best of Launches, Popular Launches to Customers. Awwal Boutique though will not take any Responsibility for any limitation occurring from Brands and Designer Part.
Customers are encouraged to escalate the Matter directly with Deisgners and Brands,We also will help the Customers in Best way Possible to Close any and Every Matter.
 Customers are encouraged to read and review the Brand and it's standing in market before Purchases. Customers will always find the Most Popular Brands Deisgners and Collect ions on all Awwal Boutique Platforms.

In case of non damaged products if the support team decides to go ahead for exchange then the amount will be adjusted in the new product price.

1.No Gaurantee and warrantee on Fabrics

2.No Gaurantee and warrantee on Jewellery.
3 Awwal Boutique will not take ownership of any item after use Results.

In case of refund . / Exchange decided by the support team (government taxes and duties will be adjusted and charged accordingly) and customers should take a note of the following

1) customers will have to ship the Product back at their own cost which is non refundable.
2) The issue should be raised within 24 hours after receiving the order. 
3) The product should reach us back within 7 working days of the exchange agreed.
4) Exchange will be done only once and products wont be exchanged after the first exchange.
5) In case a refund is approved by the exchange team the refunded amount will be transferred to the wallet of the client as store credits which the client can use for their future orders. 
 
Any Delay would go against Company Policies

We will consider only genuine cases for exchange and returns (Support team will take a call on the dispute/complaint / Issue raised by customer)

Jewellery – Jewellery Products are shipped only after they pass the quality check. Please note Jewellery Products have – No exchange, No Refund. We are not responsible for any breakage occurred during the transit. 

Refund amount will be processed through the same mode of payment within 4-7 working days.

No Gaurantee and warranty is provided on jewellery Products.

    • INTERNATIONAL ORDERS  – we have a very strict quality check for domestic and international orders however refunds are not possible for international customers. For exchange the customer needs to ship back the product at his expense and the customer has to pay new shipping charges for the shipment of the exchanged product . (exchange depends on the availability of the stock).
    • Kindly take a note that custom duty and charges if levied by the customs are to be borne by the customer.
    • Kindly note in case of any kind of discrepancy with the received order   the customers have to inform our customer care within seven working days.Issues reported beyond this time will not be entertained and we will not be held liable for it. 
  • Jewellery – Jewellery Products are shipped only after they pass the quality check. Please note Jewellery Products have – No exchange, No Refund. We are not responsible for any breakage occurred during the transit. We are not liable for any kind of refunds and exchange in Jewellery items.